1. Information We Collect
- Name, phone number, email
- Business/property info
- Service requests
- Website usage (cookies, IP, browser)
2. How We Use Your Information
- Provide services (CCTV, alarms, IT)
- Customer support
- Service updates
- Improve website
- SMS & email communication
3. SMS Communications
• Msg frequency varies
• Msg & data rates apply
• Reply STOP to opt out
• Reply HELP for help
4. Sharing of Information
- Service providers
- Payment processors
- Monitoring platforms
- Installation vendors
SMS opt-in data is never shared for unrelated purposes.
5–10. Systems, Monitoring & Network Disclaimers
- No guarantee of uninterrupted operation
- No guarantee of alert delivery
- Not responsible for outages or failures
- Customer responsible for setup & testing
11–14. IT Services, Security & Data
- No system is 100% secure
- We are not liable for data loss
- Data retained only as needed
15–20. Customer Responsibilities
- Maintain insurance
- Test systems regularly
- Secure credentials
- Equipment risk transfers after install
21. Analytics & Advertising
We use Google Analytics, Google Ads, and Meta Ads.
22. Email Communications
- Clear sender identification
- Includes address
- Unsubscribe option
23–24. Service Changes & Cookies
We may update services and use cookies for analytics and advertising.
25–28. Privacy Rights
- No data collection from children
- Illinois & CCPA rights supported
- Request access, correction, deletion
29–31. Legal
- No professional advice
- Policy updates allowed
- Governed by Illinois law
